Google Duo Mic Not Working? Ultimate Fix and Troubleshooting Guide 2024

How to Fix Duo Microphone Not Working

1. Check Microphone Permissions
   • Open Duo.
   • Click on the three dots in the top right corner and select "Settings."
   • Navigate to the "Audio" tab.
   • Make sure the "Microphone" toggle is enabled.
2. Select the Correct Microphone
   • In Duo, click on the "Settings" icon during a call.
   • Under "Microphone," select the microphone you want to use.
3. Update Audio Drivers
   • Press Windows + X to open the Quick Access Menu.
   • Select "Device Manager."
   • Expand the "Audio inputs and outputs" category.
   • Right-click on your microphone device and select "Update driver."
   • Follow the on-screen instructions to complete the update process.
4. Restart Duo
   • Close Duo completely.
   • Re-launch Duo.
5. Check Microphone Privacy Settings
   • Press Windows + I to open Settings.
   • Navigate to "Privacy & Security" > "Microphone."
   • Make sure that "Allow apps to access your microphone" is enabled.
6. Troubleshoot Hardware Issues
   • Inspect the microphone cable for any damage or loose connections.
   • Connect your microphone to a different USB port or computer to test its functionality.
7. Contact Duo Support
   • Visit the Duo Support website.
   • Describe your microphone issue and provide details.
   • Follow the guidance provided by the Duo Support team.

By following these steps, you can diagnose and resolve common microphone issues on Duo, ensuring clear and effective communication during video calls.