Updated: November 8, 2026
Find out where the problem is
Press START above and speak. A moving level bar means the microphone works and Viber is the part to fix. No movement means the phone or computer is blocking or muting the microphone, so fix that first with the device guide.
Quick checks
- In the call, make sure the microphone button is not crossed out.
- Turn off Bluetooth for a moment: Viber may be sending your voice to a headset that is not in your ears.
- Close other calling apps. A WhatsApp or Teams call running in the background keeps the microphone busy.
- Update Viber. Old versions of Viber Desktop in particular lose audio after system updates.
Viber microphone not working on Android
- Open Settings › Apps › Viber › Permissions › Microphone and allow it while using the app.
- Check the Microphone access tile in quick settings; it blocks the microphone for every app when it is off.
- Some phones (Xiaomi, Huawei, Oppo) have an extra permission manager or battery saver that blocks the microphone for apps in the background. Allow Viber there and set its battery use to unrestricted, otherwise incoming calls can start without sound.
- Restart the phone and try a call again.
Viber microphone not working on iPhone and iPad
- Open Settings › Apps › Viber and turn on Microphone.
- If you cannot change it, set Settings › Screen Time › Content & Privacy Restrictions › Microphone to Allow Changes.
- If a call connects but the other person never hears you, end it, close Viber in the app switcher and call again. If it keeps happening, back up your chats in Viber's settings and reinstall the app.
Viber microphone not working on Windows
- Open Settings › Privacy & security › Microphone (Windows 10: Settings › Privacy › Microphone). Turn on Microphone access and Let apps access your microphone. Apps installed from a website, including most browsers, also need Let desktop apps access your microphone.
- In Viber Desktop, open Settings (from your profile picture or the top of the window) and go to Audio & Video. Under Input, choose your microphone and speak: if the Level bar stays white, Viber hears nothing from that device.
- Set the Volume bar to about three quarters, or turn on Automatically adjust my microphone volume level.
- During a call you can also open Call settings to switch the microphone without hanging up.
Viber microphone not working on Mac
- Open System Settings › Privacy & Security › Microphone and turn on the app. If it is not in the list, it has never asked for the microphone: quit it, open it again and start a call or recording so macOS shows the request.
- In Viber, open Settings › Audio & Video and pick the microphone under Input. Watch the Level bar while you speak.
- If you connect AirPods, check System Settings › Sound › Input: macOS may switch the input to the AirPods automatically.